And I'm not the only to notice this: “Why Generation Y Won't Pick Up The Phone”
"Generation Y is increasingly handicapped for their preference for living online, and they're losing touch with what it's really like to do things people have always done: make friends, date, and even work.
I agree that phone calls can be unnerving--especially if you're making a cold call in a sales situation, or calling a member of the opposite sex for the first time.
For instance, phone calls have become taboo. Despite the universal proliferation of iOS and Android, Generation Y (and younger) have grown up in an age where the phone is the least important application of a phone. It's been replaced by text: the number of text messages sent monthly in the U.S. exploded from 14 billion in 2000 to 188 billion in 2010. As a result, a whole generation is rapidly losing the social grace necessary to conduct calls. Their reasoning makes sense, at least to them - why talk on the phone when it's so easy to text/email/Hangout/Snapchat/Facebook Message or, the worst offender yet, Yo?"
But these were situations that generations of phone users survived in the pre-digital age:
“…in the non-digital age people had no choice, that they were forced to develop social skills and grace through actual trial and error. Unfortunately, many in Generation Y seem to be missing out on basic life experiences through deliberate and blatant avoidance.”